Privacy and cookie policy
Canonbie Christian Retreat Centre privacy notice including use of cookies
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Post: Byreburnfoot House, Canonbie, Dumfries and Galloway, DG14 0XB
Telephone: 01387 371967 and 07748961126
Email: julie@byreburnfoot.house
What information we collect, use, and why
We collect or use the following information to provide services and goods including delivery:
· Names and contact details
· Information relating to compliments or complaints
We collect or use the following information for service updates or marketing purposes:
· Names and contact details
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
· Consent
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
· Consent
Where we get personal information from
· People directly
How long we keep information (Data Retention)
We store the information we collect about you for as long as necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations or until you request that the data be deleted. We are committed to keeping your personal information secure.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
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Last updated
17 June 2024